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File Management

How Pilot LMS manages files from start to finish: how they get into Pilot LMS, storage integration sync, uploading/downloading, and routing to appropriate workstations.

Written by Mykyta Medvediev

Overview

Pilot has robust file management capabilities that support two distinct types of files, each serving different purposes in your case workflow.

  1. Scans. Scans are 3D files of the patient's mouth or completed designs that form the foundation of your digital workflow.

    1. Each case can have multiple scan versions associated with it, providing flexibility for design iterations and revisions.

    2. Each scan version is comprised of multiple individual files. Each file within a scan can have a specific type that you can configure in the system settings to match your workflow requirements. You have full control over scan management through the individual case view, where you can change file names and types, as well as add and remove files as needed for each case.

  2. Attachments. Attachments are non-scan files that support your case workflow, including images, PDFs, and other documents. These files provide supplementary information, reference materials, or documentation that complement the primary scan data.


Production Task File Types

If you want Pilot to route files of specific types to appropriate workstations, this section is for you.

Every production task has a configuration setting for the default scan file types that the workstation works with in its production process. When you have this configuration set up, Pilot will automatically select the appropriate scan files for download from the Technicians' View interface.

This automation is particularly useful for specialized workstations like milling and 3D printing stations that work with specific file types and formats.


Upload Files

Pilot provides two convenient ways to upload files to cases:

  • Individual Case Upload. From the individual case page, you can upload files directly to the case by clicking on the "Add Files" button in either the "Scans" or "Attachments" sections. This method is ideal for single-case file management and provides immediate access to uploaded content.

  • Bulk File Upload. Either from Scanner Tools or from Cases section, you can upload files to multiple cases at once by selecting the cases you want to update and using the "Upload Files" action. This method significantly reduces administrative time when you need to add files to multiple cases simultaneously.

    When uploading, you need to specify whether you want to add files into the most recent scan version or simply create a new one

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