If you're using UPS, FedEx, or USPS shipping integrations, addresses must be validated. There are two ways to validate addresses: individual and in a batch.
Individual Office Validation
Navigate to Customers → Offices and open the office page
Go to the Shipping Address tab
Click the Validate Address button
A dialog will display your current address on the left and the recommended address on the right. You can:
Keep the current address
Accept the recommended address
Accept the recommended address with edits
Validation Statuses
Validation Ran and Accepted: You accepted the recommended address
Validation Overridden: You kept the current address or made edits to the recommendation
Unvalidated: No validation has been run or the popup was closed
Changing Addresses
Every time you change an address, the validation status resets. You'll need to validate it again.
Bulk Address Validation
Navigate to Customers → Address Validation
Go to the Unvalidated tab and click Validate Addresses
Review recommended addresses and accept either the original or new addresses
Note
If you're validating offices in bulk, you are losing the ability to edit individual office address recommendations. In other words, you will only be able to select between the original or new addresses.