Pilot LMS: News and Blog
Significant platform updates, company communication.
By Mykyta1 author2 articles
- Introducing Inbox: A Unified Customer Support ExperienceMarch 2nd release: Inboxes and Conversations, extended Email integration, Customer Portal Real-Time Messenger, and other customer support notes.
- Introducing: Supercharged Task Management, SLAs, and Power BI-like AnalyticsBig Updates: labs can now track tasks for the whole lab (rather than only for cases) but also create super-customizable dashboards using Power BI-like reports.
